Golden Indie Hair Co.

Please read carefully before proceeding. 1. I am submitting an appointment request and investment estimate inquiry. I understand to proceed with my appointment of the services that are recommended to me, I will be required to leave a credit card on file, to hold my reservation. 2. I understand, any corrective adjustments must be brought to Hailey’s attention within 7 days of my visit and the follow-up appointment will take place within 14 days of original reservation, pending on her availability. All adjustments will specifically be addressed based off what was originally noted and discussed in this form, The 5 C's consultation: Condition, Cut, Color, Cost and Convenience. I understand that additional changes that were not discussed in original consultation will require a second reservation with reflecting investment. 3. I understand that guest reservations are made as efficiently as possible. Tardiness up to 15-minutes may not receive all services and experiences requested, without changes reflecting in my investment. A tardiness up to 20-minutes will be considered a late cancellation. Any late cancellation (within 48-hours prior to reservation) will receive a rebooking fee of 60% of services total. 4. To cancel an appointment, I will inform Hailey 48-hours prior to my appointment. I understand cancellations within 48-hours of scheduled reservation will be charged a 60% of services reserved. 5. I understand, that failure to give any notice for a missed reservation will result in a rebooking fee for the full experiences reserved. To inquire for a new reservation time, I will be only allowed to call ahead and request for a same day reservation, if available. 6. I understand to arrive with my hair in its natural state, shampooed and dry within 3 days of my reservation for all services and experiences requested. 7. I understand if I have product build-up, from the long or short term usage of raw oils and butters in my home care regiment, the damage cannot be completely amended within first 6 months of consistent maintenance reservations. 8. If I am receiving any chemical services, major or minor changes will be based off what the integrity of my hair allows. I will not request for my hair to be compromised to achieve a requested result. 9. I understand the investment of receiving any services and experiences, are based off the amount of hair-coloring product utilized; density, length and texture; and time require to achieve my desired result. 10. All Vivid colors require a $100 non-refundable deposit. All Custom Colors such as Red, Orange, Yellow, Green, Blue, Purple, & Pink are not commonly used in the salon. They’re purchased for the custom color that you are looking to achieve. All Vivid colors require a Consultation 2 weeks before appointment. 11. I understand to arrive without additional guests or children, for liability and quality of my experience. 12. All reservations are by appointment only.